Users

Account Security

Access Path

Account Settings -> Safe Setting

Improve Security Level

  1. Enable two-factor authentication
    • After enabling it, you will need to receive a verification code when logging in to prevent others from accessing your account
  2. Disable API token
    • After disabling it, API calls will not be supported, which helps prevent misuse by others. We recommend enabling it only when needed
  3. Improve password security
    • Change your password regularly
    • Set a strong password

Change Email Address

  1. You can click Change Email in the upper-right corner of the GetMX dashboard to update it directly
  2. Make sure to use an email address that can receive emails
email

Delete Account

Use the email address bound to your GetMX account to send an email to [email protected] with the note “Delete account”. Customer support will delete the account within one business day

  • Before sending the email, please make sure you have deleted the domains and multi-domain paid groups under your account
  • Account deletion is irreversible
  • After deletion, all information in the account, including domains and mailboxes, will be deleted as well

Security Email

  • The security email is unrelated to service usage and is optional. It simply adds an extra layer of protection to your account.
  • The security email is mainly used for two functions
  1. Two-factor authentication for login
  2. Receiving system messages
  • Two-factor authentication for login: If two-factor authentication is enabled for the account, or login risk control is triggered, you can receive a verification code via the security email to log in
    Receiving system messages: System notifications such as paid plan expiration reminders, full mailbox storage, and mailbox exceptions
  • After logging in from the official website homepage or the admin dashboard, click Settings in the upper-right corner -> Set Security Email https://auth.cuiqiu.com/#/recovery-mail
  • The security email is very important. You can use it to change your login phone number, password, and more. Please make sure the security email is used only by you.
  • Only personal email addresses are supported, such as Gmail/Yahoo/Outlook/iCloud/QQ/163/126/Foxmail and other personal mailboxes.