Domain Management

Catch-all Rule Configuration

Access Path

Dashboard -> Domain Email -> Email Manage -> Alias Config

What are catch-all rules?

Catch-all means a rule where one mailbox receives mail for another mailbox.
After catch-all is enabled, emails sent to all prefixed sub-mailboxes under the current domain will be received by the catch-all mailbox. You do not need to create them one by one; it is equivalent to having countless sub-mailbox accounts, with mailbox prefixes defined by you.

What is admin mailbox catch-all?

First, let’s look at two mailbox definitions:

  • An email address contains two parts: the mailbox prefix and the domain, such as [email protected], where dev is the mailbox prefix and mail.com is the domain.
  • GetMX mailboxes are divided into two types: admin mailboxes (also called administrator mailboxes) and sub-mailboxes. For example, [email protected] is a sub-mailbox, and [email protected] is an admin mailbox.

Admin mailbox catch-all means collecting all emails for sub-mailboxes into the admin mailbox. After admin mailbox catch-all is enabled in the GetMX dashboard, even if a sub-mailbox has not been manually created in the GetMX dashboard, emails for that sub-mailbox can still be received in the admin mailbox. If the sub-mailbox has been manually added, one copy of the email will be stored in both the admin mailbox and the sub-mailbox. This means you do not need to manually add sub-mailboxes one by one. You can simply enter any mailbox prefix when using the mailbox, and the emails for that sub-mailbox can be checked in the admin mailbox, enabling countless mailboxes.
Sub-mailboxes created through catch-all cannot log in separately and must be viewed in admin mailbox management. To log in separately, they need to be manually added one by one.
Sub-mailboxes are not created, but they are not virtual either. In Domain Manage—Recipient Sub-Mail, you can view all mailboxes that have been caught by catch-all.

How to enable admin mailbox catch-all?

Click the blue Catch all Sub-Email by Admin-Email button

代收规则配置

How to customize catch-all rules

Click the green Create Rules button

代收规则配置

Catch-all rule conventions

Custom characters

  1. {all}
    • Matches everything, such as: test, dev123, 138881909liu, 123456
  2. {number}
    • Matches numbers, such as: 2021, 13888888888, 1, 666
  3. {letter}
    代收规则配置
    代收规则配置

Check catch-all

Click the yellow Check Alias button

Enter the receiving mailbox to query the matching rule and the mailbox that will receive it. For example, if you query [email protected], you will see that [email protected] will be received by [email protected].

代收规则配置
代收规则配置

Catch-all sub-mailboxes

Click Recipient Sub-Mail

Sub-mailbox accounts with receiving records will all be displayed in Recipient Sub-Mail.

代收规则配置

Notes

  • The catch-all feature is currently supported only on paid plans.
  • For cross-domain catch-all, please use Multi-Domain - Paid Group View: Multi-Domain - Paid Group Catch-all Rules
  • When using {all}, it matches everything, so you cannot add {number} or {letter}.
  • {letter} or {number} should ideally be used only once in a rule to prevent confusion and make management easier.

Domain Management

Sub-Domain Catch-All Rule Configuration