• Product Introduction
  • New User Tutorial
  • Mailbox Management
    • Receiving Guide
    • Agent Policy
    • Open Platform API Documentation
    • Sending Guide
      • Pay-Group Management
      • Receipt Rule Config
      • Sub-domain Catch-all Rule Configuration
      • Receipt Rule Configuration
      • Quota
      • OEM Brand Customization
      • Domain Management
      • Catch-all Rule Configuration
      • Sub-Domain Catch-All Rule Configuration
      • Receiving Rule Configuration
      • Spam Filtering
      • Receive DNS
      • Sending DNS
      • OEM Brand Customization
      • Quota
      • Client
      • Account Security
      • Operation Logs
    • Web Client
    • Direct Purchase
    • Buy key-Secret
    • Upgrade/Downgrade
    • Paid Version Migration Change
    • Refund Policy
  • FAQ Summary
  • Terminology
  • Customer Support

Customer Support

Ticket Link

https://ticket.pikadesk.com/#/tickets?workspace_id=2fb3ecb0bce040ac857b4d9ab9f2887e

Business Hours

  • Customer support replies in real time when online, and no later than one business day.

Notes

  • If you need customer support to remotely control your device, please download remote control software in advance and copy the access code to customer support.
    • AnyDesk https://anydesk.com

Terminology

 

On this page

  • Ticket Link
  • Business Hours
  • Notes
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