Dashboard -> Email Manage -> Client
Note: The following applies to Foundation, Growth, and Scale. Please follow the path above to view the configuration address.
To use an email client, you must first manually enable IMAP/POP/SMTP.
Type | Protocol | Server Address | Non-SSL Protocol Port | SSL Protocol Port |
|---|
Incoming Server | IMAP | domain-imap.getmx.com | 143 | 993 |
Incoming Server | POP | domain-pop.getmx.com | 110 | 995 |
Outgoing Server | SMTP | domain-smtp.getmx.com | | 465 (TLS protocol) / 587 (STARTTLS protocol) |
- Using IMAP/POP/SMTP protocols with third-party clients is supported only on paid plans. The Free plan is not currently supported.
- IMAP/POP/SMTP are disabled by default. To connect using an email client, you must manually enable the protocols in the admin console.
- Desktop email clients can be configured remotely. You can contact customer support for remote setup.
- IMAP is preferred for the incoming server.
- The email password is not the same as your GetMX account password. You need to manually change it on the email management page. Click to view: Change Email Password
- Port 25 is often subject to ISP hijacking or restrictions and may cause more sending issues. We recommend using port 587 with the STARTTLS protocol for outgoing mail.
- The Free plan does not support third-party clients.
Note: Apple's Mac client and iPhone client cannot specify ports. Apple will try each port one by one, so the first setup may be slow. If it keeps showing loading within 5 minutes, please wait patiently.
STARTTLS, SSL, and TLS are all encryption-related terms. They involve securely transmitting data between mail servers and between email clients and servers. Here are the differences:
- SSL (Secure Sockets Layer):
- SSL is an earlier protocol used to establish encrypted connections between clients and servers.
- In email services, SSL is usually associated with specific ports. For example, SMTPS uses port 465 by default, meaning the SMTP protocol is encrypted via SSL.
- When SSL is used, encryption is enabled from the start of the connection. This means an encrypted channel is established between the client and server before any data is transmitted.
- TLS (Transport Layer Security):
- TLS is the successor to SSL. It provides stronger encryption algorithms and better security.
- TLS is usually associated with different ports. For example, SMTP over TLS usually uses port 587.
- Like SSL, TLS can also start encryption when the connection is established.
- STARTTLS:
- STARTTLS is a protocol command that allows a mail server to “upgrade” an established, unencrypted connection to TLS encryption.
- Unlike SSL/TLS, STARTTLS does not start encrypted. It allows the server and client to begin a normal connection and then switch to TLS encryption during communication.
- This method allows encrypted and unencrypted connections to be handled on the same port, usually the standard SMTP port 25 or the standard mail submission port 587.
In summary, SSL and TLS both provide encryption for email transmission to ensure data security. SSL is an earlier protocol, while TLS is a newer and more secure version. STARTTLS is a mechanism that allows a connection to switch from an unencrypted state to an encrypted state, and it usually uses standard email ports. Over time, TLS and STARTTLS have replaced SSL and become the more recommended secure communication standards.