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Refund Policy

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How to get a refund

Refund Calculation

  • Monthly payment order: if the payment is longer than one day but shorter than one month, the number of days used will be deducted on a daily basis
    • Single domain version: Foundation $0.8/day, Growth $1/day, Scale $3/day
    • Multi-domain version: Foundation $1.6/day, Growth $2/day, Scale $6/day
  • Annual payment order: If it is less than one year, the number of months of use will be deducted on a monthly basis
    • Single domain version: Foundation $8/day, Growth $10/day, Scale $30/day
    • Multi-domain version: Foundation $16/day, Growth $20/day, Scale $60/day
  • Refunds require platform handling fees: 5%-10% of the payment amount

Refund restrictions

  • A single account can only be refunded once a month